Westgate and St. Margaret's

I've spent the last 20 years in policing, with 14 years in Hampshire and the last 6 years serving Suffolk communities. My career has taken me from frontline response policing to covert and specialist roles tackling drug and gang-related crime, and has provided opportunities to work alongside a number of police forces across the country. No two days have ever been quite the same, which is one of the things I enjoy most about policing.

Since taking up the role of Locality Inspector for Ipswich Central CPT in October 2024, I've been passionate about neighbourhood policing, problem solving, and working closely with partners, businesses and residents to address the issues that matter most to local people. My focus is on making Ipswich a safe, welcoming and vibrant town for everyone who lives, works and visits here.

Ben is currently CPT Sgt managing the Officers and wards of Westgate and St Margaret's

PC Ben Coles has been part of the team since August 2026 and was previously on Response in Ipswich. He now covers the Wards of Westgate and St Margarets as part of Ipswich Central CPT

I’m PC 1716 Matt Dilks and I joined the constabulary in February 2021. In my career so far, I have worked in Ipswich on the response investigation team and on Ipswich Central community policing team since June 2024.
I enjoy working in the Westgate & St. Margaret’s wards in Ipswich and supporting the community, engaging with the public, and dealing with all crime types including drug dealing, street drinking, and ASB.
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I am PC 1948 Rod HILLS, I joined Suffolk Constabulary in 2013 as a Police Community Support Officer and became a Police Constable in early 2016, initially working in response policing around Ipswich and Felixstowe before joining the Ipswich Central Community Policing Team at the end of 2018.

Working in the town centre for more than 8 years and around Ipswich for 13 years I have extensive experience of the issues which affect our town and the ever evolving culture and diversity which makes it a great place to live, work and visit.

I am Rachel and I have been a Police Community Support Officer (PCSO) in Ipswich town now for nearly 5 years, I am passionate about working with the local community. I enjoy engaging with people from all walks of life, listening the their concerns and helping them contact the right support agencies and services.
A positive part of my role is building positive relationships with young people including children and young adults through school visits community events and everyday engagement.
I am committed to improving community confidence, supporting vulnerable individuals and finding practical solutions to local issues.
I work closely with partner agencies and community group to help create safer and stronger neighbourhoods.
Above all I am passionate about helping people feel safe, supported and heard within their community.

Following the completion of my university studies, I joined Suffolk Constabulary through the Police Now programme and started my policing journey as a Response Officer in Ipswich, covering the area between Landmark and Rhodes House.

I have since moved to the Community Police Team at Ipswich Princes Street, where I work directly with residents and local organisations.

I am passionate about strengthening community connections, addressing local concerns and working collaboratively to keep our neighbourhoods safe.

By taking a proactive and approachable approach, I aim to build trust and deliver positive results for both residents and businesses.