Witness Care Officer x2

 Witness Care Officer x2
Joint Justice Services
Full Time (37 Hours) - Temporary to 30.06.2024
£21,837 - £24,576 pr annum
Friday 8 July 2022 at 5pm
Please quote Ref: L2514 on application form


To deliver all aspects of victim and witness care in accordance with legislation and relevant codes of practice, service level agreements, policies and procedures, keeping victims and witnesses of crime updated throughout the criminal justice process

It is essential that applicants meet the following criteria:

  • Good numeracy and literacy skills
  • Demonstrate an understanding of the Criminal Justice System
  • Experience of dealing with the people from a variety of backgrounds, with wide-ranging needs and varied capabilities
  • Demonstrate the ability to work in a customer focused environment
  • Ability to work under own initiative to find solutions whilst working to set standards
  • Excellent verbal and written communication skills
  • Experience of working to high levels of accuracy and quality standards
  • Problem solving and decision-making skills with the ability to interpret information from a number of sources identifying any deficiencies or shortcomings
  • Administrative and organisational skills to prioritise and manage workloads within given deadlines
  • Good keyboard skills with a sound knowledge of Microsoft Office, in particular Word, Outlook and Excel

It is desirable that applicants meet the following criteria:

  • An understanding of the impact of crime on the different communities the team serves
  • Understanding of mental health awareness
  • Knowledge of equalities and diversity principles

Role profile: 

Hours of work are 37 per week Monday to Friday.  These posts are offered on a temporary basis.

Consideration will be given to whether the post can be delivered on either a part time or job share basis, in line with the organisational requirements of this role.

The recruitment criteria for all posts are subject to reasonable adjustment in line with the Equality Act 2010. 

Applications from at-risk staff will be prioritised and receive preference in any selection process.

Anyone who wishes to be considered for appointment should download an application pack and monitoring form as they must be submitted together.

These forms as well as application guidance notes are also available on the right hand side of the page in the Downloads section.

Please return completed applications by email to [email protected]