Transactional Services Support Officer | Suffolk Constabulary

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Transactional Services Support Officer

PHQ, Martlesham
Full time (37 hours) - Permanent
£23,946 - £27,096 per annum
Closing Date: Friday 14 August at 5pm
Please quote Ref: C761a on application form

The Shared Services Transactions Centre (SSTC) is an exciting new venture across Norfolk and Suffolk Constabularies bringing together the transactional HR, Payroll, Finance and Procurement functions   Applications are invited for the above post in the SSTC department at PHQ Martlesham, near Ipswich.

The successful applicant will provide support to the Head of Transactional Services by reviewing processes and ensuring continuous improvement; monitoring performance of the SSTC; coordinating and undertaking improvement workstreams; promoting SSTC services across the constabularies; systems-related reporting and maintenance.

It is essential that applicants meet the following criteria:

  • Experience of using people systems and/or finance systems, including intermediate/advanced Microsoft Excel
  • Highly developed written and verbal communication skills
  • Developed interpersonal skills to build strong working relationships
  • Proficient at assessing problems and recommending the most appropriate actions
  • Competent analytical skills with the ability to interpret information and present findings
  • Demonstrate ability to implement and positively influence continuous improvement
  • Proven ability to work effectively as part of a customer service team
  • Able to work on own initiative, have a flexible approach and can adapt to change whilst under pressure
  • Ability to travel as required to locations within Norfolk and Suffolk

It is desirable that applicants meet the following criteria:

  • Experience of working in the Police Service or a large public sector organisation

Role profile >> transactional_services_support_officer_-_nov_2019.pdf

Hours of work are 37 per week Monday to Friday.  This post is offered on a permanent basis.

Consideration will be given to whether the post can be delivered on either a part time or job share basis, in line with the organisational requirements of this role.

The recruitment criteria for all posts are subject to reasonable adjustment in line with the Equality Act 2010. 

Applications from at-risk staff will be prioritised and receive preference in any selection process.

Anyone who wishes to be considered for appointment should download an application pack and monitoring form as they must be submitted together.

These forms as well as application guidance notes are also available on the right hand side of the page in the Downloads section.

Please return completed applications by email to [email protected].