Police Community Support Officers | Suffolk Constabulary

You are here

Police Community Support Officers

Suffolk County Policing Command
Full Time (37) Part Time (18.5) Permanent
Band D: £23,361 - £26,433 per annum/pro rata
Closing date: Wednesday 5 June 12 Midday
Ref: Please quote on application form L1010

Suffolk’s Chief Constable and the Police and Crime Commissioner are committed to ensuring their staff continue to be visible to the public and keep all those living, working, visiting and investing in Suffolk safe.  Suffolk Constabulary is looking for Police Community Support Officers (PCSOs) to join in early September 2019. These vacancies are for both PCSO Link Officer and PCSO Schools Liaison roles, undertaking key initiatives in engaging with local communities to deliver preventative actions. All the posts are full time, except where indicated and applications are welcomed from those looking to job share.

The vacancies are based at the following locations:

PCSO Link Officers;

  • Ipswich (2 FTE)
  • Sudbury or Haverhill (1 FTE)

PCSO Schools Liaison Officers;

  • Sudbury or Haverhill (1 FTE)
  • Bury St Edmunds, Lowestoft or Ipswich (1.5 FTE)

PCSOs contribute to a problem solving approach to tackling issues in neighbourhoods, by focusing on reducing crime and disorder in public places and helping to manage demand on policing services, as well as being accessible to communities and working with partner agencies. PCSOs carry out visible patrols, helping to reassure the public and building relationships with local communities.

You must be able to work confidently with people from all backgrounds, be a good communicator, be able to make difficult decisions under pressure and remain calm in confrontational situations.

You must be physically fit and in order to undertake the training be able to perform extended foot/cycle patrol duties, often on your own and in all weather. You must also hold a current full driving licence at the time of application.

PCSOs work on a shift system, working between 08:00 and 18:00 hours, across Monday to Sunday. Appropriate allowances are paid for working outside core hours. Payment of these working allowances will commence once the initial training period has been completed and the relevant shift pattern is adopted for the role.

Applicants who are successful at the paper sift stage will be required to attend written assessments and an interview. These will take place on 24th, 25th and 26th June, depending on the number of successful candidates.

All successful candidates will undergo pre-employment checks which will include; medical assessment, security vetting checks and references. On appointment you will also be required to undergo biometric testing.

Important note: Please note that if successful, you will be required to undertake a mandatory period of induction training of up to 8 weeks following your appointment so you must be available to attend all this training. If you have any leave booked for this 8 week period from 2nd September 2019 please contact us before submitting your application. During this mandatory training period, sessions may include days at Police Headquarters and other locations away from your nominated police station so you must be able and willing to accommodate this. If you anticipate any problems or difficulties with these arrangements, please let us know before submitting you application.

For full details of the essential skills and experience required for the role, please refer to the attached role profile before completing your application form. Please also read the guidance notes at the back of the application form. Please make it clear on your application which roles/ location/s that you are interested in.

Suffolk Constabulary serves a diverse community and we seek to develop a workforce which reflects this. Black, Asian and other Ethnic Minority groups in our community are currently under-represented within our workforce and we therefore welcome applications from these groups.

It is essential that applicants meet the following criteria:

  • Excellent verbal and written communication skills with the ability to communicate effectively with a wide range of different audiences both internally and externally whilst building and maintaining effective partner relationships.
  • Demonstrate effective early intervention and problem solving skills
  • Proven ability of working independently and collaboratively as part of a team including partnership and community working.
  • Evidence of using own initiative to meet deadlines with a high level of flexibility, integrity and motivation.
  • Good keyboard skills with a working knowledge of Microsoft Office Suite and internet based systems.
  • Ability to travel within Suffolk as required.
  • Ability to work flexibly on a shift pattern which may include weekends and bank holidays.
  • Ability to undertake the physical demands of the role including long walking patrols and undertake low risk Personal Safety Training.
  • Full driving licence with the ability to drive force vehicles as required

It is desirable that applicants meet the following criteria:

  • Previous experience of working with the public.

Hours of work are 37 per week Monday to Sunday on a shift system between 08:00 and 18:00 hours.  This post is offered on a temporary basis.

Anyone who wishes to be considered for appointment should download an application form and monitoring form as they must be submitted together.

Role profile - pcso_role_profile_person_specification.pdf

PCSO Application form - pcso_application_form.docx

Please return completed applications by email to [email protected]