Digital Support Officer | Suffolk Constabulary

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Digital Support Officer

PHQ, Martlesham
Full (37 Hours) - Permanent
Band E: £28,725 - £32,673 per annum
Closing Date: Wednesday 12 May 2021 at 5pm
Please quote Ref: C910A on application form

A fantastic opportunity has arisen for a Digital Support Officer to join Suffolk Constabulary. Working within the Crime Safeguarding and Incident Management Command, the successful post holder will support frontline detectives in the Crime Safeguarding and Incident Management command countywide.

This exciting new and modern role has been created in response to the proliferation of digital technology and its use and trail of evidence it leaves behind in crime. Almost all crimes committed have a digital element and the opportunities of digital evidence exploitation are therefore plentiful and growing at an ever increasing pace. 

A Digital Support Officer will be innovative, forward thinking with a keen eye for detail, providing operational support and guidance to detectives on a range of digital media related opportunities and tactics. They will use technical knowledge and have access to specialists systems to identify, gather, analyse and present digital evidence and lead in the creation and implementation of digital strategies for serious and complex investigations.

The post holder will be working in modern, diverse and dynamic environments where each day will bring about a different set of challenges, playing a vital role in bringing the most dangerous criminals in our County to justice and protecting the most vulnerable members of our communities. 

It is essential that applicants meet the following criteria:

  • Demonstrate a strong understanding of digital investigation and intelligence techniques with the ability to provide specialist technical and analytical advice across a range of digital disciplines.
  • Demonstrate a good understanding of a range of existing digital technologies and an aptitude to proactively research emerging technologies giving consideration to how they impact policing.
  • Proven ability to analyse and interpret complex information using creative problem solving skills to identify solutions ideally with respect of digital evidence requirements.
  • Excellent interpersonal, communication, negotiation and influencing skills, with the ability to develop complex reports and communicate effectively with a wide range of different audiences at all levels.
  • Evidence of using own initiative to meet deadlines with a high level of flexibility, integrity and motivation.
  • Proven ability to proactively prioritise and manage workloads with the capability of prioritising competing demands with minimal supervision.
  • Must hold a valid UK driving licence and be able to travel across the county.

It is desirable that applicants meet the following criteria:

  • An understanding of law and procedures relating to Regulation of Investigatory Powers Act 2000 (RIPA), Police and Criminal Evidence Act 1984 (PACE) and Criminal Procedure and Investigations Act 1996 (CPIA) and legislation relevant to the role.
  • Investigative skills and mind set with an understanding of investigative prosecution processes.
  • Previous experience in an IT, digital or social media environment.

Role profile >> digital_support_officer_-_suffolk_-_april_21.pdf

Hours of work are 37 per week Monday to Friday with no allowances.  

Consideration will be given to whether the post can be delivered on either a part time or job share basis, in line with the organisational requirements of this role.

The recruitment criteria for all posts are subject to reasonable adjustment in line with the Equality Act 2010. 

Applications from at-risk staff will be prioritised and receive preference in any selection process.

Anyone who wishes to be considered for appointment should download an application pack and monitoring form as they must be submitted together.

These forms as well as application guidance notes are also available on the right hand side of the page in the Downloads section.

Please return completed applications by email to [email protected].