Communications Data Investigator SPOC | Suffolk Constabulary

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Communications Data Investigator SPOC

OCC, Wymondham or PHQ, Martlesham
Full Time (37 hours) - Permanent 
Band E: £26,802 – £30,483 per annum, plus ‘on call’ allowance
Closing date: Friday 26 October 2018 at 5pm
Please quote Ref: CDIS on application form

We are looking for motivated individuals to join the Single Point of Contact within the Norfolk & Suffolk Constabularies, Cyber, Intelligence & Serious Crime Directorate, Communications Data Investigation Unit (SPoC).

You will be self-motivated, able to work under pressure whilst often dealing with fast running ‘life at risk’ or critical incidents. Preferably be a qualified SPoC Officer or you must be prepared to attend a residential training course to attain the relevant accreditation. It is desirable that you have experience of working in a policing or investigative environment and you must be an effective team player with a passion for achievement.

Main duties include:

  • Act as an accredited Single Point of Contact on behalf of the Constabularies to acquire and disseminate timely Communications Data from CSPs and social media companies
  • Set Communications Data Acquisition strategies to investigators and engage proactively with them.
  • Review and quality assure applications to ensure that they meet the thresholds required by legislation and where necessary, train and educate staff in the correct completion of application forms
  • Advise Designated Persons (Superintendents and Inspectors) on issues for their consideration before and during their review of applications for authorisation.
  • For urgent requests, support the basic cleansing of data
  • Prepare witness statements, producing CD in agreed formats and occasionally appear in Court to explain the processes for acquiring CD
  • Occasionally attend case conferences to support preparation of the case by Prosecutors
  • Provide input into inspections by IPCO (Investigatory Powers Commissioners Office)
  • Under the direction of the CD SPoC Manager complete actions to address recommendations identified by IPCO
  • Work on ‘life at risk’ and live trace cases
  • Focus on advising major crime investigations and intelligence operations, attending kick off and debrief meetings as well as other mid-investigation meetings, as appropriate
  • When necessary, mentor and coach junior members of the CD SPoC Unit, providing opportunities for development and work shadowing
  • Support the CD SPoC Manager with the resolution of day-to-day issues
  • Under the guidance of the CD SPoC Manager, deliver training on the CD SPoC services within the Constabulary, jointly with Digital Forensics and Open Source where appropriate
  • Resolve issues with CSPs that can be managed locally
  • Co-ordinate the input of expert witnesses such as cell site engineers or RF technicians
  • Provide on-call support as required for emergency situations, including threat to life and crime in action. Provide live time advice to senior investigating officers on the most effective course of action, for obtaining time critical communications data in compliance with best practice and relevant legislation.
  • Any other duties that are commensurate with the role and grade as may be requested by management

 It is essential that applicants meet the following criteria:

  • Basic investigative skills and mind-set with an understanding of investigative and prosecution processes
  • Ability to effectively plan and prioritise own workload with minimum supervision
  • Ability to build appropriate working relationships with other teams in high pressured environments e.g. investigation, prosecution, CSP, open source and digital forensics teams
  • Experience of creating and delivering presentations with the ability to communicate information clearly and accurately to individuals of all levels and to varied audiences
  • Experience of working in a continually changing environment and adapting accordingly
  • A thorough knowledge of the Regulation of Investigatory Powers Act 2000 (RIPA) and its applicability to investigations/intelligence operations as well as other legislation impacting on the Unit such as the Criminal Procedures Investigation Act, the Human Rights Act and the Data Protection Act
  • Ability to work outside of normal office hours on an on-call basis as required
  • Ability to travel throughout Norfolk and Suffolk and country-wide as required

It is desirable that applicants meet the following criteria:

  • Experience of working in a technology environment or an intelligence role
  • Experience of maintaining personal knowledge of emerging concepts

Role profile >> communications_data_investigator_spoc_-_june_12.pdf

Consideration will be given to whether the post can be delivered on either a part time or job share basis, in line with the organisational requirements of this role.Hours of work:  Monday to Friday Office hours 0800 hrs to 1600 hrs or 0900 hrs to 1700 hrs. You will be required to work 24hr ‘on call’ at least one week in four to cover a full seven day period.

The recruitment criteria for all posts are subject to reasonable adjustment in line with the Equality Act 2010. 

Applications from at-risk staff will be prioritised and receive preference in any selection process.

Anyone who wishes to be considered for appointment should download an application pack and monitoring form as they must be submitted together.

These forms as well as application guidance notes are also available on the right hand side of the page in the Downloads section.

Please return completed applications by email to [email protected].