Case Assistant – Victim & Witness Care

Case Assistant – Victim & Witness Care
Carmelite House, Norwich
Full Time (37 Hours) - Temporary to 31.12.2024
£20,118 - £21,399 per annum
Friday 8 July 2022 at 5pm
Please quote Ref: L2515 on application form

To provide assistance to CJU teams submitting case material to CPS, updating members of the public and file clearing duties.

It is essential that applicants meet the following criteria:

  • Demonstrate good numeracy and literacy skills
  • Demonstrate good interpersonal communication skills
  • Experience of working effectively as part of a team
  • Demonstrate the ability to accurately input data to computerised systems
  • Experience of creating accurate documents
  • Good keyboard skills and a working knowledge of Microsoft Office

It is desirable that applicants meet the following criteria:

  • Previous office/administrative experience
  • Previous Customer Service experience

Role profile: 

Hours of work are 37 per week Monday to Friday.  This post is offered on a temporary basis.

Consideration will be given to whether the post can be delivered on either a part time or job share basis, in line with the organisational requirements of this role.

The recruitment criteria for all posts are subject to reasonable adjustment in line with the Equality Act 2010. 

Applications from at-risk staff will be prioritised and receive preference in any selection process.

Anyone who wishes to be considered for appointment should download an application pack and monitoring form as they must be submitted together.

These forms as well as application guidance notes are also available on the right hand side of the page in the Downloads section.

Please return completed applications by email to [email protected]