4. Report it - Fraud
Action Fraud, the UK’s national reporting centre for fraud and cybercrime, is where you should report fraud if you have been scammed, defrauded or experienced cybercrime in England, Wales and Northern Ireland.
You can report fraud or cybercrime to Action Fraud any time of the day or night using the online reporting tool. Reporting online is quick and easy. The tool will guide you through simple questions to identify what has happened and advisors are available on web chat 24 hours a day to give you help and advice if you need it.
When reporting online you will be given the option to register, login to an existing account or continue as a guest.
By registering you will be able to:
- Save and resume a partially completed report
- Track progress of your report
- Add information to your report
- Call Action Fraud to discuss your report
- Receive an update by email
If you continue as a guest you will only be able to receive updates by email or post.
You can also report to Action Fraud by calling 0300 123 2040 Monday to Friday 8am - 8pm. If you are calling from abroad please call +44 300 123 2040
If you are a business, charity or other organisation that is suffering a live cyber attack, please call Action Fraud on 0300 123 2040 immediately, where specialist advisors are waiting to take your call 24 hours a day, 7 days a week.
After a report has been made to Action Fraud, it will be sent for assessment by the National Fraud Intelligence Bureau (NFIB). The NFIB’s systems assess reports of fraud and cyber crime from across the UK, helping to build a national picture of where fraud and cyber crime is taking place. Experts review the data from these reports to decide whether there is enough information to send to a police force for investigation.
Action Fraud is not an investigative body and therefore cannot guarantee or prompt a police investigation or advise you on the contents of your report. Whilst we aim to provide an update to reports within 28 days, this is not always possible if the report is still under review by NFIB.
For more information, view our webpage on fraud here.