Further help

Local contacts

The Source


Information and advice for young people in Suffolk. The Source website is designed for young people aged 11-19 (and up to 25 for those with additional needs) to access information, advice and guidance on issues they may face in their everyday lives.

Suffolk Young People’s Health Project 4YP

14 Lower Brook St, Ipswich IP4 1AP


T: 01473 252607

Suffolk Young People’s Health Project (also known as 4YP) is a local charity, which provides and co-ordinates services that improve the social, emotional, and physical health and wellbeing of young people in Suffolk, aged 12-25. Services are completely confidential.

Ask the 4YP Expert

Our confidential, live online 1-to-1 chat service that offers personalised information and advice for young people throughout Suffolk every Monday to Wednesday, 5-7pm (from 04 September 2017)

Turning Point: Suffolk Young People's Substance Misuse Service

Website: http://www.turning-point.co.uk/suffolk-young-peoples-substance-misuse-service.aspx

11-17 Museum Street T: 0300 123 0872 - 24hours 7days a week

We work with young people up to 19 who want support with their drug and alcohol use, offering individualised support to help them reach their goals. We can work with people up to the age of 25 if there are additional needs or vulnerabilities – this will be on a case by case basis and we will support the client to access Adult services if they don’t fit our criteria.  

Suffolk Positive Futures

Suffolk Positive Futures aims to transform young people’s lives and make a significant impact on reducing crime and youth violence in local communities, while promoting positive emotional wellbeing. Staff reach out to young people one by one within their community, at times when they need support the most; staff are known are trusted within the key areas. Positive Futures addresses root causes of serious youth crime and contributes directly to making Suffolk a safer place.

Website: https://www.catch-22.org.uk/services/suffolk-positive-futures-2/

National support


We're available 24 hours a day, 7 days a week - 365 days a year.

It's important to remember that we are not a replacement for the emergency services so our advice, if something is happening that needs immediate action - ring 999.

Fearless is a site where you can access non-judgemental information and advice about crime and criminality. What makes this site different is we also provide you with a safe place to give information to us about crime - 100% anonymously.


Gangsline is a not for profit organisation that offers free advice and support from ex-gang members. They also have a confidential phone number: 0800 032 9538

Talk to Frank

Talk to Frank is a charity which helps young people who want to kick their drug habit. You can call them confidentially on 0300 123 6600 – this number is available 24 hours a day, 365 days a year.

You can also talk to them anonymously live online on their website. You can text them on 82111 and you can also email them.