Request for information

Please do not use the Freedom of Information Act to make a request for your own personal information, which may be held on Suffolk Constabulary Computer systems. You will need to contact the Data Protection Team and request a Subject Access Form.

The Freedom of Information Act allows access to recorded information, such as emails, meeting minutes, research or reports, held by public authorities in England, Northern Ireland, Wales and some authorities located in Scotland. Scottish public authorities are subject to the Freedom of Information (Scotland) Act 2002.

>>View the Guide to Published Information

 

Making a FOIA request

Subject to the application of an exemption, any individual in the world can request information from Suffolk Constabulary, providing that information is held in an easily retrievable format.

If you would like to request information from Suffolk Constabulary that you cannot access via the publication scheme, please submit a request to the Freedom of Information team.

To ensure that the request is valid under the terms of Section 8 of the FOI Act, your request must:

  • Be made in writing, by email to information@suffolk.pnn.police.uk or via our online form
  • State the name of the applicant and an address for correspondence (You can also give us your telephone number, should we need to discuss the request with you directly, however this is optional)
  • Describe the information requested as clearly as possible.  

In accordance with the requirements of the Act, Suffolk Constabulary routinely publishes information on its website. Most information provided in this way is freely available for downloading.

To establish whether or not the information you require is already published, please view the Guide to Published Information.

 

After a request has been made

Once Suffolk Constabulary’s Freedom of Information Team has received a request, it will be acknowledged by the applicants preferred method of communication, within 24 hours or the next working day. Suffolk Constabulary’s FOI Team will also confirm a date to when you can expect to receive a response to your request.

If a request requires clarification, Suffolk Constabulary will request further advice from the applicant and the clock will be ‘stopped’ for 20 working days. Once this has been received Suffolk Constabulary will continue with your request and commence the 20 working day guideline. Unfortunately, if no clarification is received the request will then be closed.

The FOIA requires that Suffolk Constabulary respond to requests as soon as practicable, and in any case within 20 working days. There are rare occasions when this deadline cannot be achieved. Under the terms of the Act, an extension of up to an additional 20 working days can be requested, if a qualified exemption is being considered. If an extension is required, the Constabulary will advise the applicant as soon as practicable.

If Suffolk Constabulary does not hold the information requested, a ‘no information held’ response will be provided. Section 16 of the Act obliges Public Authorities to assist the requester and, if it is established that the information could be obtained from another Authority, the Constabulary will advise the applicant of this.

For further details about the Constabulary’s obligation under the Act, please view the Introduction and charging pages for information relating to the exemptions and the cost for compliance.

 

Right to appeal

Where a request for information under the individual right of access is denied, the applicant has the right to appeal the decision. Appeals should in the first instance be made to Suffolk Constabulary, where they will be subject to independent scrutiny by a senior manager independent of the original decision making process.

The information Commissioner’s Office and the Association of Chief Police Officers recommend that a response should be made in 20 working days.

If the applicant is still unhappy with the decision they have the right to appeal against the decision of non-disclosure to the Information Commissioner.

For further information relating to your right to appeal, please view our complaint rights.

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