Phone us

All non-urgent telephone calls to the police should be routed through our central switchboard number - 01473 613500. Your call will be charged at local rate.

In an emergency dial 999. You should dial 999 when life is threatened or people are injured, or of there is a crime in progress or an immediate police response is necessary.

It is better to be safe than sorry.

IF IN DOUBT DIAL 999

Minicom users should dial 01473 611160 (please note, this number is for those with hearing difficulties).

Calls may be monitored for quality control, security and training purposes.

Please note, telephone calls relating to noise or abandoned vehicles should be directed to the appropriate department of your local district or borough council.

Reporting Problems Online

You can also report a noise or an abandoned vehicle problem online using the report a problem facility on the onesuffolk website - opens in a new window.  This is a partnership site involving the police, local, borough and district councils.

This facility enables members of the public to report problems relating to:
Abandoned Cars
Beaches
Damage to a street name sign, litter bin or doggie bin
Dogs
Drainage problems
Fly Posting
Fly Tipping
Litter
Noise
Odour
Rat or mice infestations
Refuse collection issues
Smoke, fumes or dust

To use the facility, please click on the following:Report a problem - opens in a new window

Give information to us online

Did you know that we have an online facility, where you can report information, which may help the police? If you know anything which could assist us, you can use our ‘Tell The Police’ section to submit your details on-line confidentially. Any information provided will be treated in the strictest confidence.

Email us

Your views count and we welcome your views on local policing issues, why not: e-mail your views and comments to: headquarters@suffolk.pnn.police.uk   or visit our Have your Say section and make your views known.

Dissatisfied with our service?

Point 10 of the National Policing Pledge for England and Wales states: 'We will acknowledge any dissatisfaction with the service you have received within 24 hours of reporting it to us. To help us fully resolve the matter, discuss with you how it will be handled, give you an opportunity to talk in person to someone about your concerns and agree with you what will be done about them and how quickly'.

If you would like to let us know that you are dissatisfied with the service provided by Suffolk Constabulary, or are unhappy with how you have been treated by a police officer or staff member then email us at: dissatisfaction@suffolk.pnn.police.uk

For more information on how to make a complaint, please click on the following link: Complaints

Write to us

Suffolk Constabulary, Police Headquarters,
Martlesham Heath, Ipswich, Suffolk, IP5 3QS

Fax us

01473 613737